Privacy Policy

Last updated: November 2025

This Privacy Policy describes how Buzzin.AI ("Company", "we", "us", or "our") collects, uses, shares, and protects information when you use Buzzin Content Studio, our WordPress plugin (the "Service"). By using the Service, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Account and Purchase Information

When you purchase a license for Buzzin Content Studio, we collect information provided during checkout, including:

  • Email address
  • Name (if provided)
  • Billing address (for tax and compliance purposes)
  • Company name (if provided)
  • Payment information (processed securely by our payment processor; we do not store complete credit card numbers or payment credentials)

1.2 License and Technical Data

To provide, secure, and improve the Service, we automatically collect:

  • License key and activation status
  • Domain name(s) where your license is activated
  • AI generation usage counts and timestamps
  • WordPress version, PHP version, and plugin version
  • Site language and timezone settings
  • Error logs and diagnostic information when issues occur
  • IP addresses (for security, fraud prevention, and license enforcement)

1.3 Content Data Processed Through AI

When you use the AI content generation features of Buzzin Content Studio, we process:

  • Topics, keywords, seed content, and prompts you provide
  • Existing content you submit for AI refinement or rewriting
  • Your configured settings including business description, brand voice, tone preferences, required words, forbidden words, and allowed entity names

Important Notice About Content Data:

  • Your content data is transmitted to our servers and forwarded to OpenAI's API to generate the requested AI content.
  • We do not permanently store the full text of your generated content on our servers beyond what is necessary for transmission and processing (typically seconds to minutes).
  • We do not use your content to train, fine-tune, or improve AI models.
  • Generated content is returned directly to your WordPress installation where it is stored locally as a Draft post under your control.

1.4 Website Analytics

On our marketing website (buzzin.ai), we may collect standard analytics data including pages visited, referral sources, browser type, device type, and general geographic location. This data helps us understand how visitors find and use our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide the Service: Process AI generation requests, validate licenses, and deliver functionality
  • Process Transactions: Handle purchases, renewals, refunds, and send transaction-related communications
  • Enforce License Terms: Validate license keys, enforce domain limits, monitor usage against plan limits, and prevent abuse or fraud
  • Customer Support: Respond to your inquiries, troubleshoot issues, and provide technical assistance
  • Service Communications: Send important notices about your account, license status, service updates, security alerts, and policy changes
  • Improve the Service: Analyze usage patterns, identify bugs, optimize performance, and develop new features
  • Security and Fraud Prevention: Detect, prevent, and respond to security incidents, fraud, abuse, or violations of our terms
  • Legal Compliance: Comply with applicable laws, regulations, legal processes, or governmental requests

3. Information Sharing and Third-Party Services

3.1 Payment Processing

We use Lemon Squeezy to process payments and manage subscriptions. When you make a purchase, your payment information is provided directly to Lemon Squeezy and handled under their privacy policy. We receive only limited transaction information necessary to fulfill your order and provide customer support.

3.2 AI Content Generation (OpenAI)

We use OpenAI to power AI content generation. When you generate content through Buzzin Content Studio:

  • Your prompts, input content, and configuration settings are sent to OpenAI's API
  • OpenAI processes this data to generate the requested content
  • We use OpenAI's API with data handling settings that opt out of having your data used for model training where such options are available
  • OpenAI's handling of your data is governed by their Privacy Policy and API Data Usage Policies

3.3 Hosting and Infrastructure

Our Service runs on secure cloud infrastructure provided by reputable hosting providers. These providers may have access to data as necessary to operate, maintain, and secure the infrastructure, subject to confidentiality obligations.

3.4 Other Disclosures

We may disclose your information in the following circumstances:

  • Legal Requirements: When required by law, court order, subpoena, or other legal process
  • Protection of Rights: To protect the rights, property, or safety of Buzzin.AI, our users, or others
  • Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of company assets, in which case your information may be transferred as part of that transaction
  • With Your Consent: When you have given us explicit permission to share information

We do not sell your personal information to third parties.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy:

  • Account Information: Retained while your account/license is active and for a reasonable period afterward for legal and operational purposes
  • Transaction Records: Retained as required by tax and accounting regulations (typically 7 years)
  • Usage Logs: Retained for up to 12 months for operational analysis and troubleshooting
  • Content Data: Not retained beyond the time necessary to process your AI generation request

You may request deletion of your personal data by contacting us. Some information may be retained as required by law or for legitimate business purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction:

  • Encryption in transit using TLS/HTTPS for all data transmission
  • Encryption at rest for sensitive stored data
  • Access controls limiting employee access to personal data on a need-to-know basis
  • Regular security assessments and updates
  • Secure coding practices and vulnerability management

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data, subject to legal retention requirements
  • Restriction: Request restriction of processing in certain circumstances
  • Portability: Request your data in a portable format
  • Objection: Object to certain types of processing
  • Withdraw Consent: Where processing is based on consent, withdraw that consent at any time

To exercise these rights, contact us at privacy@buzzin.ai. We will respond to your request within the timeframe required by applicable law.

7. International Data Transfers

Your information may be processed and stored in countries other than your country of residence, including the United States, where our servers and third-party service providers are located. These countries may have different data protection laws than your jurisdiction. By using the Service, you consent to the transfer of your information to these countries. We take steps to ensure appropriate safeguards are in place for international transfers.

8. Cookies and Tracking Technologies

Our marketing website may use cookies and similar technologies for:

  • Essential functionality (e.g., maintaining login sessions)
  • Analytics and performance measurement
  • Remembering your preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

The Buzzin Content Studio WordPress plugin does not set cookies in your website visitors' browsers.

9. Children's Privacy

The Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose
  • Right to delete your personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@buzzin.ai.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR). Our legal bases for processing your information include:

  • Contract Performance: Processing necessary to fulfill our contract with you
  • Legitimate Interests: Processing for our legitimate business interests (e.g., security, fraud prevention, service improvement)
  • Legal Compliance: Processing required to comply with legal obligations
  • Consent: Where you have given consent for specific processing

You have the right to lodge a complaint with a supervisory authority in your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you by email (for significant changes) or by posting a notice on our website

Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Buzzin.AI
Email: privacy@buzzin.ai

For general inquiries about Buzzin Content Studio, contact support@buzzin.ai.